Frequently Asked Questions

On the Saintg Shoes Online Shop, you can make the payment through several modes including Internet Banking, Credit Card/ Debit Card and Cash on Delivery.

SAINTG offers all its customers option of paying for the products on their doorstep. With this COD option, you will be required to pay the total billing amount in cash to the delivery boy.

All the monetary transactions from internet banking and Debit/ Credit Card on our website are absolutely secure with the advanced security technology of the internet. Your transaction is processed on our website through secure gateways that are handled by reputed banks.

Please allow 1-2 business days after your order is placed for tracking number(s) to appear for your order. Can’t find your order number? Contact us to track your order. Please note that all online orders will receive a shipping confirmation email once the purchase is in transit. Therefore a tracking code will be provided to track your order.

The shipping carrier for your order will vary based on the area you live in, where your order is shipping from, and whether expedited shipping was selected.
Standard orders:
Standard orders ship FedEx, a FedEx web link will be provided to track your order, however your items will be delivered by FedEx.
Please Note: Your order might get delayed due to unforeseen circumstances, emergency and natural disaster conditions.
Expedited orders:
All 2nd Business Day and Next Business Day purchases will be delivered by FedEx. Please note that weekends and holidays do not count as delivery days.

  • For Home Delivery purchases, please allow 3-5 days (including weekends and holidays) for delivery
  • Important notice: If your order was placed on an evening, weekend, or holiday, your order will not begin to process until the following business day. Please take this information into account calculating the 2-5 day delivery time-frame.

No, you cannot. The packaging of the orders can only be opened after making full payments. In case you are not satisfied with the product after checking the package, you can initiate return or replacement.

Order once placed on the website can easily be cancelled as well. For creating cancellation request of your order online, click the cancel link which is in the My Account session. Only the registered user of the SaintG can cancel their orders

You can email us at info@saintg.uk all emails are replied to within 24 working hours. Please check the questions below as they may be helpful also.

Yes, it is mandatory to register yourself on the Website, we suggest you to register for membership, it is free and every time you shop with us you will be in no need to enter all the details

We welcome you and look forward to assisting you. Read below to order from www.saintg.uk. Placing an order on www.saintg.uk is quick simple and secure. Just follow the steps below- Browse through our collection to select the product you like. Select the color and size you want in that product. To purchase a product, click on the ADD TO CART. You will now to be taken to the shopping cart page. This will show you the products that are in your cart. You can either choose to shop for more products or you can click on the Proceed To Check Out icon. This will now take you to the login page. If you already have an account, just sign in. If you are a new visitor, select register with us for future use. You just need to fill in our short sign up form and continue with the order after accepting the terms and conditions. On signing in, you will be routed to our payment options page, here you can select from various Credit card options. On selection of your preferred credit card option, you would be directed to the confirmation page where you have to click on to confirm the order by verifying your contact number. On confirmation you would be directed to the payment page where you can fill in various payment and billing details. Now sit back and wait, while we do what we do best, deliver your order as soon as possible.

For any grievance or issue, you can send us an e-mail on info@saintg.uk